Win Over Your Clients with a Virtual Office Assistant

First impressions count, and that’s why at Abby Connect we want to make sure your clients are receiving the best first impression possible when they call into your business. Hiring a secretary to take your calls takes time and puts a dent in your wallet, but with a virtual office assistant you can skip the interview process and save money. Prospective clients will receive the answers they need in a professional tone that is sure to win them over.

So what benefits can virtual receptionist services bring to your small business or company? The service will allow you to focus more attention on your businesses daily needs, rather than worrying to rush and answer the phone.  Leave the appointment scheduling and general inquiry questions to the receptionist while you devote more time into the growth of your business. You can write a script for the receptionist to follow intently that can have scenarios of any possible question that may come up in conversation. Our trained professionals can even collect customer and prospect data that you will be able to view immediately.

The goal of a virtual office is to create a reality of a real office. Since you may not have the time or resources to hire in personnel to answer the phone, a virtual office assistant is the perfect solution. Your calls will be transferred and handled professionally to both the caller and you; with the option to have your assistant answer the call or put it through to voicemail. Either way your calls will be handled on your time, which can help you better prepare to win over your clients by knowing ahead of time their inquiries. Hire a virtual office assistant for your business today!

Written by

Marlene Cosain

Marlene Cosain

Marlene started with Abby Connect 7 years ago as a receptionist and was won over by the culture and care the company has for its employees. The minute she took her first phone call, she fell in love with helping people. Since then, Marlene has been a pivotal piece of growing Abby Connect – having been a long-time leader in hiring, training, developing, and managing the receptionist floor. Outside of work, Marlene and her husband also run an online retail business. Marlene’s personal mission as a certified Life Coach and as an Abby Way Co-Director is to inspire, empower and educate others in the Abby Way.

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