Why Abby Connect Virtual Receptionists?

With other answering services, you have 30 or more people answering your phones with high turnover with their employees. We assign 5 dedicated receptionists to each account, which means they actually come across to the caller as someone that works in your own office.

Our "why" is bringing a new level of customer delight to small businesses and entreprenuers.

We are the leaders in the industry when it comes to Customer Service. Our proprietary Abby Academy must be successfully completed be each virtual receptionist at Abby Connect, before they ever start answering your phones.

We have a state-of-the-art online portal where you can manage every aspect of how your calls are handled. You can also track your calls and find call logs. Our competitors' online portals do not provide as many options and customization.

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100

Receptionist Minutes

  • Guaranteed Live Answering
  • Bilingual Virtual Receptionists
  • Voicemail to Email or Text
  • Dedicated Account Manager
  • Dedicated Receptionist Team
  • Real-Time Call Reports with Alerts
  • Unlimited Talk Time After Transfer
  • Unlimited Voicemail Boxes
  • Unlimited Voicemail Time
  • Elite Customer Experience

$249

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200

Receptionist Minutes

  • Guaranteed Live Answering
  • Bilingual Virtual Receptionists
  • Voicemail to Email or Text
  • Dedicated Account Manager
  • Dedicated Receptionist Team
  • Real-Time Call Reports with Alerts
  • Unlimited Talk Time After Transfer
  • Unlimited Voicemail Boxes
  • Unlimited Voicemail Time
  • Elite Customer Experience

$409

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500

Receptionist Minutes

  • Guaranteed Live Answering
  • Bilingual Virtual Receptionists
  • Voicemail to Email or Text
  • Dedicated Account Manager
  • Dedicated Receptionist Team
  • Real-Time Call Reports with Alerts
  • Unlimited Talk Time After Transfer
  • Unlimited Voicemail Boxes
  • Unlimited Voicemail Time
  • Elite Customer Experience

$819

Make more money

Having a friendly and knowledgeable virtual receptionist answering your calls consistently with an emphasis on customer service will ensure that you capture more opportunities and convert more leads to sales.

67% of callers hang up the phone, frustrated that they could not talk to a real person.
85% of callers who reach a voicemail will just hang up.
Your callers want to talk to someone that feels like they work in your office. An Abby Connect virtual receptionist that is directed by you sounds as if she works in your office and can provide a much better customer experience for your callers. Better customer service for current clients leads to better client retention. Happier clients = referrals and repeat business.

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For over two years I have used Abby for all calls to my law office in San Francisco. The ladies at Abby have been consistently professional and pleasant. I previously used two other live-answering services, but they were not nearly as good. About two years ago I visited their offices in Las Vegas and met with everyone. It's a well-run organization. I highly recommend Abby Connect.

Charles Small | Law Office of Charles Small
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