ABBY CONNECT JOBS & OPENINGS

Here at Abby Connect, we are a purpose driven, growth focused organization seeking to provide the most fabulous customer service experience for our callers, clients and team. We are fun! We’re unique! We’re professional, reliable and relatable. Our team knows that connecting on a personal level is the foundation for establishing trust and confidence within callers. With this in mind, we invest most of our day into people. We invest our time into giving and serving others and removing our self focus from the equation. Giving is what we’re all about! We give a listening ear; we give compliments; we give many laughs; we give of our time, we give optimism, hope and confidence to callers. We give back to the community. We give back to our team! Come, join us!

Why Join Abby Connect

Great Location

Great Location

Convenient, centralized location off two major highways and near food options, shopping, gyms. Covered parking garage!
Growth Opportunities

Growth Opportunities

Performance reviews every 6 months and managers primarily promoted from within.
Employee Benefits

Employee Benefits

Abby Connect has options for Medical, Dental, Vision, Parental leave and more, along with PTO and matching 401k.
Food and Fun

Food and Fun

Celebrations, themed lunches, potlucks, various coffee options, and a popcorn machine!
Wellness Programs

Wellness Programs

Fitness reimbursements, fitness challenges, smoking cessation, etc
Amazing Culture

Amazing Culture

We listen, we laugh, we help, we have FUN and we LOVE Team Abby! Follow us on Instagram for a peek into our office.

About Abby Connect

Abby Connect provides live receptionist services to small businesses and professionals throughout the United States and Canada. We have been answering calls since 2005 and have a track record in the industry for providing the best customer experience for a fraction of the cost of hiring an in-house receptionist. We are headquartered in Las Vegas with a newly opened second location.  

Our Mission Statement

Our mission is to serve as a premium solution for client’s frontline team, consistently providing unparalleled customer-centric experiences.  

 

Our Core Values

Excellence

We take pride in our work and hold ourselves to optimal standards for delivering exemplary customer experiences.  

Unity

We are a selfless and humble team. We depend on each other, foster creativity, leverage our strengths and have fun while doing it.  

Integrity

We accept responsibility and ownership for ourselves and our work by being transparent and reliable 

Growth

Through innovation and creativity, we collaborate to solve challenges and advance our business.

Passion

Our love for what we do is personified through positive energy and authentic expression.  

Inclusiveness

We are all accountable and we contribute to our overall success. Regardless of the title held, your contribution is an asset to the whole.

Open Positions at Abby Connect

  • What you will do:

    Abby Receptionists are responsible for providing a premium service experience to our clients’ callers. An Abby receptionist is our clients’ receptionists, an extension of their offices that afford them the ability to stay present to their business at hand while we handle incoming calls in the client’s preferred manner. We are currently looking for full time energetic, friendly receptionists to add to our growing company. We function in a very fast-paced environment, the successful candidate must be reliable and dependable.   

    Essential Skills:

    • Create excellent caller experiences that make meaningful connections with customers and callers   
    • Be outgoing, professional, and have a friendly personality
    • Have excellent written and verbal communication skills, including proper grammar and spelling 
    • Ability to clearly communicate with diverse audiences via phone and email  
    • Be able to multi-task in a fast-paced environment using multiple technologies between two computer screens   
    • Professional demeanor and respect for team members, contributing to a diverse and vibrant workplace   
    • Be coachable, take direction and constructive feedback in a positive way   

    Qualifications/Skills:

    • 1-3 years in a  customer service role in a fast-paced premier setting focusing on a great experience
    • Able to consistently handle at least 150 incoming calls daily
    • Able to sit for long hours at a time   
    • Must be computer literate using  Microsoft Office, and web-based systems   
    • Type at least 45 words per minute   
    • Able to work some holidays   
    • Willing to submit to a drug and background check 

    Click Here to Apply

Equal Opportunity Employer:

Abby Connect is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Abby Connect does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, or military service.   

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