Why You Should Have a Legal Virtual Receptionist

The new year is just a few days away! As an attorney, you are probably taking the time off, or perhaps are preparing for cases coming up in January. However, if you are preparing for 2013 (or maybe you’ve already made the necessary preparations), don’t forget to consider adding a legal virtual receptionist to the mix. A legal virtual assistant will not only answer your calls, but can be a huge asset and extension of your law firm, which can be of help to smaller law offices. Therefore, here’s why you should have a legal virtual receptionist in 2020:

The Coming Months are a Good Time to Market

If you’ve taken some time off, then that’s time that wasn’t spent working with current clients or on building the client base. To make up for that, you’ll have to spend January and February addressing those clients and doing a few things to increase revenue or replace what was lost because of the holidays. This means that you don’t necessarily have time to waste answering the phone regarding sales calls, or questions from people who might not need your services, or who might not even end up hiring you as their attorney. This is why a legal virtual receptionist makes great sense. This person can answer those calls, forward the ones that are worthwhile, and then you can spend your time working with clients or marketing your practice.

All of a Sudden, Your Workload Increased

Perhaps these last few months were really good for you, where you added a few more clients and boosted your practice. However, you now have to spend more time with clients and less time taking calls, doing paperwork, updating the website, and attending to your other responsibilities. On top of all that, you don’t have the time to hire someone to help you. So, why not save time with a legal virtual receptionist? You don’t have to hire a specific person, just choose the best answering service for you, provide the company with instructions on how to handle the calls for your practice, and don’t worry about it anymore. Worry about keeping those current clients and making sure the new ones are happy with your legal expertise.

You Don’t Exactly Have an Office or Headquarters

Maybe you’re one of those attorneys, or one of those law firms, that doesn’t have a traditional office. You work from home, you’re on the road a lot, or you’ve decide that a virtual office or a coworking space is better for the business. That’s great, but that doesn’t exactly lend itself to adding new people to the mix very easily. After all, not everyone is cut out to work from home or a virtual office, and that’s what makes a legal virtual receptionist so great. You don’t need the office or the headquarters, 0r trust or knowledge that they can handle their duties without supervision! All a legal virtual assistant needs is instructions on how to handle calls, and the vital details about your law firm. Supervision and the office aren’t your concern.

You’re an Attorney, Not a Receptionist

You knew that, but as an attorney the law is what you do best. Thus, the legalese should be left to you, and you should leave the scheduling of appointments and the handling of customer and potential customers to someone who is great at keeping things organized and in being a wonderful presence for your practice. This is exactly what a legal virtual receptionist is good at, and an extra nice touch to your law firm for the coming year. Make 2013 the year of being an successful attorney, not a successful receptionist or assistant.

Written by

Marlene Cosain

Marlene Cosain

Marlene started with Abby Connect 7 years ago as a receptionist and was won over by the culture and care the company has for its employees. The minute she took her first phone call, she fell in love with helping people. Since then, Marlene has been a pivotal piece of growing Abby Connect – having been a long-time leader in hiring, training, developing, and managing the receptionist floor. Outside of work, Marlene and her husband also run an online retail business. Marlene’s personal mission as a certified Life Coach and as an Abby Way Co-Director is to inspire, empower and educate others in the Abby Way.

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