DENTAL OFFICE ANSWERING SERVICE
The Best Dental Answering Service
Free up your dental office staff with a dedicated team of human receptionists backed by A.I. technology. We’ll take care of your calls and web chats, impress your clients, and win you business!
I own a dental practice and we use Abby Connect as a solution to my receptionist not being able to answer the phone.
Without Abby Connect, we would be losing these people to other dental offices. Now, we’re able to retain them.
I had a different live answering company before and Abby is far better, it’s not even close.
I’ve tried other answering services in the past. Some were bad. Some were good, but Abby Connect is by far the best.
There’s been a huge reduction in stress for me and it has really helped me to focus on what’s important rather than what’s not important.
We chose them based on reputation, price, and service offerings. Their attention to detail and timely communication are most impressive.
A Receptionist Team Dentists Trust and Recommend
Dedicated Receptionist Team
Bilingual & HIPAA-Compliant Answering
Customized Call Handling
The Abby Proven Process
Dedicated Success Manager
Call & Text from App
Abby Intelligence
Saving Dental Offices Time & Money
It’s time for your office’s front desk receptionists to take back their time. Your dedicated team of Abby virtual dental receptionists have your phone and chat covered. They’ll answer and transfer your calls, schedule appointments, and answer FAQs so your in-house team can focus on what they do best. We can cover your phones 24/7, before-hours, after-hours, or whenever you want! And we’ll sound so good, your callers will think we’re sitting in your office.
Your Call Handling, Handled
Every dental office is different. That’s why we don’t believe in providing a generic dental answering service. Your small, dedicated team of receptionists get to know your practice so we can provide your patients with the best possible experiences. With Abby, you get:
- Custom call screening, routing, and transfer instructions
- Customizable greetings, FAQs, and client intake
- Appointment scheduling
- Proactive support and ongoing account optimization
HIPAA-Compliant Dental Office Answering Service
Your Abby service is HIPAA compliant. We’ll protect you and your patient’s information at every touchpoint. All Abby receptionists work out of our secure Nevada-based offices and have access to the best training and technology around.
Human Experience Powered by Technology
We take human and make it superhuman with the AbbyGo app, Abby Portal, and Abby Intelligence. With the click of a button you can see call logs, AI-generated call transcripts and summaries, sentiment scores, and more. Plus, we’ll send you proactive account and call-handling recommendations so your patient experience gets better every day.
“without Abby Connect, we would be losing these people...”
Working with Abby Connect has been extremely positive. When we are not here and patients call, they’re able to pick up the patient’s information and send it to us through email. So without Abby Connect, we would be losing these people to other dental offices. And now, we’re able to retain them.
DENTAL OFFICE ANSWERING SERVICE
Simple Pricing Built for the Dental Office
Start When You Are Ready.
No Contracts. Ever.
DENTAL OFFICE ANSWERING SERVICE
Everything You Need to Know About Dental Answering Services
Do live receptionists answer all of my calls?
With pleasure! During your chosen service hours, one of our wonderful virtual receptionists will answer each and every call in a sparkling, lively and inviting tone.
How many receptionists will I have?
No one likes to reach a call center. This is why we only have a small, dedicated team of receptionists answering your calls. You and your callers will become very familiar with the receptionists answering your calls, as they will with you. They soon will truly become an extension of yourself and your business. Each team consists of 5-7 receptionists. The number of teams you are assigned will depend on how long you need us to be available:
- Standard Business Hours – 1 Team
- Extended Hours – 2 Teams
- 24/7 – 3 Teams
Do your receptionists speak Spanish?
Yes, fluently! Many of our receptionists are fully bilingual in English and Spanish, and are able to flawlessly handle your calls in either language. Every team features at least 2 bilingual receptionists who help build trust and confidence with your Spanish-speaking callers from their very first call.
Can you make outbound calls on my behalf?
Need to confirm your appointments for the following workday? Have vital information you need to gather or relay to a client? Abby Connect virtual receptionists can help lighten your load. These calls are billed along with your monthly plan, and use your phone number as the outbound caller-ID. Our receptionists are able to make 8 outbound calls per hour and will respond to you with the outcome of each call.
" alt="eBook: Cost of Missed Calls">
