ABBY-LAPTOP-HEADER-500

Virtual Receptionist & Answering Services for Dental Offices

     
featur_icon

FEATURES

LOVED BY DENTISTS

  • Free up your desk receptionists to process patients
  • Flexible rate plans can be changed at any time
  • New client intake via your CRM or custom form
  • Bilingual receptionists fluent in English and Spanish
  • Appointment reminders
  • Promptly answer calls live within 2-3 rings
  • Live call announcement, call screening and transferring
  • Available for full-time use, part-time or overflow
  • Friendly virtual receptionists in one centralized office in Las Vegas, NV; Never from a call center overseas
  • Extended hours, weekend live answering, and 24/7 answering available
  • Immediate message delivery via email and/or text

Don’t take our word for it, see what our clients have to say:

  • Working with Abby Connect has been extremely positive. When we are not available and patients call, they're able to pick up the patient's information and send it to us through email. So without Abby Connect, we would be losing these people to other dental offices. And now, we're able to retain them.

    Dr. Mark Dankowski, DMD
    Lakeland Creek Family Dental - Merrillville, IN

Your first 14 days of Abby Connect’s answering service is on us! When your free trial ends,

We’ll help you pick the most cost-effective virtual receptionist plan for your firm.

What’s the #1 complaint from from patients calling a dentists’ office?

Not being able to speak with an informed member of the staff.

Days, Nights, Weekends, Spanish Speaking … when you work with Abby Connect you do not just get one receptionist to answer your calls but you get a team who can provide absolute coverage, consistently and efficiently.

Every call to the dentist office is an important one. A missed call is a missed opportunity in so many ways. Whether it’s that all important professional first impression with a new patient, or advanced notice of an appointment cancellation, it pays to be “there” when patients call.

We screen your calls and relay them to you quickly according to your instructions. We can transfer important calls to the office live. Everything an additional front desk receptionist can do at a fraction of the cost.

Let us create an effective

Call Management System

to meet the needs of your practice:

  • Effective call screening to meet your client assessment guideline according to your prescribed procedures
  • Convert more calls into patients with an immediate response to opportunities as they arise
  • Obtain accurate personal and insurance data on the first call, not the follow-up return call
  • Delegate routine inquiries and tasks such as directions to your office, etc.
  • Efficient “fill the gap” back up staff to supplement your existing onsite staff
  • Professional call management available 7 days a week, day and night
  • An entire Virtual Receptionist Team for less than the cost of a part-time assistant!
  • Dental office telephone answering experience

Your trained and effective dental assistant calls in sick …

Abby Connect will handle every patient call with care and confidentiality. It is our pleasure to provide callers with the most professional and accurate service possible. You can trust that the data of every call that Abby Connect manages on your behalf, will be secure and handled with the utmost care. Abby Connect takes a proactive and serious approach to being HIPAA compliant. We are proud to say that Abby Connect does not outsource and that all of our employees from management to receptionist are based in our offices in the United States and only work in our Nevada office.