How do you train newly hired employees for long term success with your company? That was what I needed to answer when I began my journey as the Training and Development specialist with Abby Connect. I have done extensive research, seminars, courses, brainstorming sessions, plus the trusty trial and error method in search of answers…
Having a home business can come with amazing perks but it also has its challenges. One obstacle that should be familiar to you at home business owners is having to push back those solicitors from your front door while trying to juggle your client conference calls. In fact, it’s not just the interruptions knocking at your door that intrude on those important client calls. There’s a whole other world of interference happening at home while you’re trying to work…
If you run an online business do you really need to have a designated phone number? These days, most business owners have moved their communication channels online and use their mobile phones when it seems absolutely necessary to make calls. This is not necessarily the smartest strategy.
The Abby Way culture has certainly evolved over the years and I’ve been fortunate to have witnessed its evolution. Starting out almost 10 years ago, there wasn’t yet a name for it but I certainly felt its presence. Having our CEO’s mother working in the office made a major impact on its development and rightfully…
If your business is still in its growth stages, every red cent matters and excess expenses are never recommended. By outsourcing live receptionist services, it is possible to maintain expertly run customer support services.
Your voice is an important tool and you can’t afford to lose it! However, most careers that involve a lot of talking can put you at risk. When you strain or lose your voice it can cause irritation, pain, inflammation and dryness in your throat. In some severe cases your sound becomes obvious to others…
Phone calls are an essential component of generating new business. With Google’s search engine in all of our mobile phones, the rise of the mobile search, click-to-call advertising is more important than ever. According to BIA/Kelsey, 65% of businesses consider phone calls to be their most valuable, highest quality source of leads. This is crucial…
Now in its third year of publication, the Salesforce Small and Medium Business Trends Report has provided revolutionary insights of small and medium business owners from all over the world. This year’s report cover leaders of the industry and their motivations, how demographics shape the small and medium business owners experience, and the role technology…
