Home Office Telephone Answering Solutions
The Perception Problem
No matter what you do or say, there continues to be a large portion of the general public who believe your business is less than professional simply because your business office happens to be located in your home.
Unfortunately, professionalism is not the goal of every person who operates from a home office. In fact, casual and loose is even a primary objective based of many home based business – it’s even touted as a perk of certain industries.
The television is on, the dog is barking, your children are lovingly bellowing your name, and, of course, the home office phone line rings.
Sure it’s great . . . to be able to work in the comfort of your robe and slippers, but what message does that send to the person on the other side of the phone when you answer that call? Don’t let your comfort have a negative impact on your credibility.
When your prospect has had experience with these types of home based office enterprises, they often conclude that all home based offices are non-structured and informal . . . and not professional.
You and I know that nothing could be further from the truth . . . for your business, but knowledge alone does not change public perception.
The Abby Connect Solution
Abby Connect turns casual into competent during those all important first moments of contact with callers to your home office. It’s true . . . and like it or not . . . you never get a second chance to make a professional first impression.
- A separate line for your business
- Professional courteous staff
- Establish office hours
- Live answer call management
- Appointment scheduling
- Routine information requests
- Full time phone coverage for less that part-time employee costs
Your callers can be greeted with your company name by a friendly and professional Abby Connect. Your Abby Connect then calls you on the number you provide announcing the caller and the purpose for the call. You decide to take the call, relay a personal message or send the caller to voicemail.
You’ll never be caught with inappropriate background noise again!